The skipping and freezing has NEVER been this bad and inconsistent. I wish there were a way to fix it. Sometimes by completely shutting the application down and coming back into it works at times, but i have noticed that when the video does freeze, it will happen at the exact same time…so there seems to be an issue with the datastreams and NOT the application.

I can’t get Hulu Plus to even log-in on my PS3 it just sits on waiting forever and I can;t get it to load the activation code :( Bummer! Yay Netflix!

Glad I found this before trying Hulu Plus again. Tried it when it first came out and it was a waste of time, that seems to still be the case.

When I attempt to download the update on Huluplus for my PS3 it keeps kicking me off. Comes up with two errors either an issue with my connection or server issues. What it seems like it is doing is disconnects my PS3 login and then kicks me off. Any help?

I’m still paying and it still skips and stutters.

Still stutters and skips

I guess I spoke too soon. Streaming works fine if I watch something uninterrupted but still stutters like crazy during playback after forwarding, rewinding, or resuming. My patience is really running out. I will give this a few more tries because I really would like to continue using the service but I’m quickly getting to the point where I can no longer justify paying for this!

Looks like Update 1.03 has taken care of the major issues. I’m glad because I as well only pay for Hulu to watch it on my PS3. I do think, however, that an occasional communicative update to your audience about what you guys are up to fix the problems would have helped. Knowing that you guys are listening and working on it might have prevented some people from canceling their subscriptions…

1.03 is so far so good! I was even able to scan forward and it recovered nicely!
Thanks for moving on this, even if your communication is weird.

Same problems. speedtest.net rates me at 15meg down 1.5 up. WTH?

I’m glad I found this thread, I’m testing out a new router and I wasn’t sure if that was the issue or not…but I realized the only issue is with Hulu… sucks because my gf and i were thinking of axing cable to use Hulu…if i can’t watch thru PS3 (the only reason i pay for plus!) i will be canceling!

Has anyone else noticed that Pluson the PS3 works fine in the morning but not in Prime-time?

I was forced logged out and now i cant even log in. I have been with hulu since the beginning but now i am really thinking I might have to stop paying and only watch free stuff on my pc. Frustrating!!!!!!!!

Hulu Plus for PS3 still stutters on a regular basis, it is unwatchable. Netflix rarely, and by rarely mean once a month maybe, skips. I don’t know what the problem is but I’m ready to cancel my subscription. Why should I pay for Hulu Plus if I can’t watch the shows I’m paying to see?

Most of these programs can be watched free in HD with a simple antenna, why should I pay for Hulu if it doesn’t work?

update disaster! i now get the screen that hulu is not supporting my web browser! cannot even get it to do anything! when i watch on other media box the stream is horrible loads four times in a minute! what a joke, i will no longer be paying for such garbage. netflix is soooo much better no lag no hiccups nothing just watch the movie. also as for paying for something like tv shows, i really hate! seeing commercials, which by the way do not have lag or loading problems!

The update is a total failure. I’m only posting this in hopes my comment is the last one needed that gets Hulu to change it. Oh yeah and I will be canceling. what a crap product.

I concur with the general assessment. Prior to this update, I was not impacted by any skipping issues with hulu plus on PS3. Now, it’s pretty much unwatchable. Run a report hulu, I’m confident people are watching less…because it’s unwatchable. It’s not my bandwidth or network, I’ve been fighting that for the last week or so thinking that was it…it’s not, it’s you hulu. Roll back, redeploy 1.0, try again later.

This “update” did nothing for my awful viewing experiences on Hulu Plus. Subscription canceled and lesson learned. We can watch netflix on 2 different TVs simultaneously with no problems.

This ‘update’did not improve playback for us. Hulu Plus has been so laggy on our PS3 lately that we can hardly watch anything. Yesterday we tried watching an episode of Kyle XY, but we couldn’t play a single episode without constant freezing. So we checked, and Netfilx had the episodes we wanted to watch–no freezing or lagging. We’ll have to unsubscribe from Hulu Plus if this doesn’t improve within the next week. Too bad, because Hulu has a lot of TV shows that Netflix doesn’t offer for instant play.

Disappointed with the service, hulu plus not only skips on the ps3 but also the iPad…why should i keep paying for skipping?

I am very disappointed with the Hulu service, I just resubscribed today! Had I known this does not work, I would’ve saved my own money and stuck with Netflix. I’ll try the application later (on PS3) and see if the issue resolves itself.

I never really had any problems with the old verision. I Could have Roku in living room going at the same time as ps3 in bed room and had no problems, now this new version i cant watch one show on the ps3 with out constant stalling and skipping, my Roku Box is still working perfectly.

Amazing…signed up for Hulu Plus, loaded the app on my PS3, and got a completely unwatchable service…all for eight bucks a month…what a bargain. And after reading these posts, I am amazed at how your response was to provide a fix that makes the service even worse. You’re on the road to bankrupting your shareholders…genius. Perhaps you should let Netflix have all your TV content…they seem to be able to provide a quality streaming experience…and that way, I’d be able to watch the shows I’m paying you for.

Unbelievable. You made a new version that is actually much worse that the previous one. I guess you are trying to correct the bug that makes people actually pay for your service. Not only I wave to watch ads for a paid service, but incredibly, it does not work at all. This is the third day that I have been unable to use your service, congratulations.

At first the update was only slightly annoying as it would repeat ads. It fixed the couple of seconds it would skip once in a while and I thought all was well. Now I can’t get anything to play, most of the time I don’t get past the ads, other times it stalls every few seconds for minutes at a time, and other times it freezes and won’t start again, even if I tried to fast forward or reverse, I have to quit the app and try again. In the past it would work but now it is totally useless. PLEASE fix this now, this is very upsetting.

Before this update on my PS3 (the PS3 40GB model) I would get random 3-5 second skips in most shows.
after the update- no skips, but about 1 out of 8 shows will start to stall out for a few seconds, longest stall time was about 30 seconds, then keep going.
also- after the update- it will now randomly go to a black screen and not be able to do anything unless i use the PS3 remote and quit the application. never did this before the update, now it doesnt matter if i’m scrolling through a category or rating something, seemingly random times / button presses and it goes to a black screen.

but the skips are gone! just different problems now.

The new update is exponentially worse than the previous version of the Hulu app for ps3. Mind you, the previous version was extremely bad to begin with. With the new update, I can only watch about 5 seconds of commercials before it gets stuck in a loop. I am stuck watching the same 5 seconds of commercials over and over again and never get close to watching the actual show. With the previous version, I could watch about 2 minutes of an actual show before getting stuck in the infinite 5 second loop. I have tried several different shows and they all end up the same with a 5 second continuous loop of the first commercial. I don’t see how anyone at Hulu could possibly think that the new update would fix anything if every single person has the same problem (is there any actual testing of the product before release). Luckily, I am still in my trial period and I will surely not pay a cent for service this terrible.

We’re unable to do the newest update and now can’t access Hulu plus on the PS3 at all. We’ve tried it numerous times and everything else works on the PS3 including netflix, but Huluplus will not update so we can’t access it. Is there anyway to fix this?!

Hulu was working perfectly for me before this latest update. Now, constant skipping, even playing back a movie trailer. Just got done streaming 4 hours of Netflix, and it worked perfectly. No Chuck (inexcusable), and now I can’t even watch the stuff I don’t care that much about. Fail, Hulu…Fail.

For those with skipping issues – try changing the quality from Auto to something else. It worked for me. There may be a problem with the algorithm constantly trying to adjust the quality based on fluctuating bandwidth.

The playback is horrible! I had no problems before the update. Hulu needs to fix this problem or I will be cancelling my subscription. I can’t watch a show without it skipping or freezing every 3 seconds. Hey Hulu guys! If it aint broke don’t fix it!

After all the updates, the ps3 worked perfectly for a couple of shows and then started freezing for increasingly longer periods of time. Now I can’t get through one show without three or four freezes, sometimes over a minute. I also have a Roku with H+ installed, and it is working almost perfectly – there are occasional less-than-a-second audio drops which drove me to try my ps3, but seem far less annoying right now. So this is a failure for the ps3 team. If this was my only H+ platform, I would be asking for my money back.

Thanks, the skips were frustrating.

Next sometimes the audio is mute when I launch a video and i have to turn on/off my tv or switch inputs to bring audio back in Hulu at launch of a video, this never happens for Vudu, Netflix, movies or games.

Mine is even worse after the upgrade. If Hulu does not fix this problem by the next billing cycle, I will be canceling my subscription.

I can’t believe how frustrating watching Hulu has become on my PS3. It was tolerable before. Not perfect, but tolerable. Not there isn’t a single show I watch that doesn’t go into spasmodic fits for no apparent reason *even with the quality set to 1Mb/s*. The connection to my home seems to support other streaming services just fine. I just don’t get it!

I have had a commercial pause 6 times now and not even get to what I want to watch. I am cancelling my subscription. F you, Hulu Plus is a joke.

Shows in queue don’t launch since update. I’ve relaunched and rebooted.

Ever since the update, cannot watch any programs on my PS3 because of the constant freezing and skipping. Will have to cancel my subscription if this doesn’t get fixed soon…

Since your update,I can’t watch anything. It freezes every 5 seconds.it was fine a few days ago. Fix this! I don’t want to have to cancel service!

I just got your service, love what you have. HoPe you go on apple tv soon! On ps3 i had things work great for a while but then it started stalling which was frusterating. I spent $70 on calling out a tech who says my connection is fine, netflix works without any of these problems. I cant continue like this too much more!

Like a similiar post had nothing but problems after the update. Then my son watched netflix for a good part of the afternoon. then this evening after work decided to give hulu plus one more shot and low and behold it works just fine with no skipping or looping issues (knock on wood). dont know why the update would have issues that mysteriously go away but seems to be working fine now. good luck hulu, hopefully others will have the same luck.

The pausing and skipping is worse. I’m rooting for you Hulu. Please fix it. I prefer the selection and interface of Hulu over Netflix, but we are forced to go to Netflix every night because of the skipping! Thank you for working on it.

I appreciate that now I can actually watch the shows I’m paying for, rather then sit in an infinite loop of those horrible Bing commercials. But all the shows I really, really want to watch are Web Only (Archer, Ghost Hunters, It’s Always Sunny, Chuck), but I can’t watch them on the pay version of the service? And now you’re going to taunt me by telling me I can’t watch them? Why is it that I get a wider selection on the free service? It’s ridiculous, and now having to see the shows I want to watch are updated, but not available to me, unless I want to watch them on a tiny ass laptop monitor with crap audio, the whole Hulu+ experience has gone from mildly annoying to aggressively frustrating.

It’s just ridiculous. Now I feel like you’re openly mocking me that I can’t watch Ghost Hunters on my nice HDTV with a service I’m paying $10 a month for. But I can watch it on a garbage laptop mintor with tinny speakers.

I saw the shows pop up in my PS3 queue today before I left for work and was all excited that I could come home and finally get caught up on shows I really like then, nope. Not so much. “Web only”. That’s stupid. Now I’m stuck watching WKRP again.

Give people who are paying for this gong show ALL THE SHOWS, or quit freaking charging us.

Was working much better last night before the update. Now shows aren’t even loading at all, movies loop endlessly, and the entire application freezes.

No skipping!! Thanks!!

Next time do a better job communicating please.

We had a few minor issues with certain shows before the update but those have worsened tremendously since the update. Hulu Plus is almost unwatchable at this point as we experience non-stop skipping. I don’t know if this is perhaps a system-specific problem (using the original 60GB PS3) but we may have no choice but to cancel our subscription if this issue doesn’t get resolved, even though we watch Hulu more than Netflix anymore, as we can’t use the service at all right now. Bringing Hulu Plus to XBox Live would also be an alternative if the stream were to be more stable. Either way, we just want to be able to watch…

I don’t know what the problem was, but it seems to have worked itself out. I watched my Boxee Box for a couple of hours and then went back to the PS3 to try Hulu Plus again – all is fine now. I’m looking forward to not having the skips and freezes! Now, get Hulu Plus available for Boxee Box and I can give my PS3 to my older son.

As of this update, Hulu Plus on the PS3 is completely useless. The shows never start, ads either freeze, or loop. I occasionally get an opening screen for whatever content provider I’m watching (like Comedy Central, or NBC), but can not watch the movie. My internet connection is working fine – Netflix on PS3 is working perfectly, Boxee Box works perfectly. Not sure what is going on, but for me, this update complete broke Hulu Plus on the PS3

Finally! The skipping seems to be better but I am still having trouble at the end of shows. I can hardly make it through the last few minutes…constant freezing. Almost there though :)

Nice update–haven’t noticed any skips so far at all. Correcting overscan issues definitely makes to app look more professional. Favorite feature: including “web-only” shows in the queue so at least I can see what’s new, even if I can’t watch it.

Let’s all say thanks to the people that put this together.. It takes time and money to do these things and they are being done with us in mind. We have to be thankful for the people that spend time doing this as many are using this kind of thing now. Thanks everyone

iPhone 4 Video out support soon?

The major update I am waiting for is AirPlay functionality will this be added in November? – You have announced Tivo and Roku support – what about AppleTV through AirPlay?

I was wondering when you’ll add in the ability to lock orientation into landscape? currently watching in bed is impossible because it’ll drop into upside-down portrait, so if I’m watching while my head is at 90 degrees and with the phone’s earpiece down (which works fine for YouTube/iPod movies), Hulu app will keep rotating to the 180 and be in portrait while I’m expecting landscape.

Sure, iOS 4 has orientation lock, but it’s for 0 degree portrait only, and won’t work for landscape even if you turn it on while the device is in landscape mode. I’ve reported this problem to hulu support a few times, and cancelled hulu plus because of it. It’s just useless if I can’t watch in bed.