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Coming Soon: Your Resource for Good Things to Come

November 2nd, 2009 by Betina Chan-Martin Product Manager

Here at Hulu, we prioritize our features based largely on the feedback we receive from our users, and some of your most common questions are related to our streaming schedule for shows that are currently airing on TV. Simply put, we’ve noticed that many of you are often wondering when new episodes will be available. After a lot of work with our content providers, our product and design team, and our content team, we decided to create a page that contains a schedule of what’s to come for the week ahead.

Coming Soon Page

You can find this page, which we’re calling “Coming Soon,” when you follow the “Browse by Date” link at the top of Hulu.com and then click on the “Coming Soon” tab. The schedule will consist of scripted currents from ABC, NBC and FOX, including such as favorites as Family Guy, FlashForward, The Cleveland Show, The Office, Bones, Fringe, Modern Family and more. We are hoping to add additional series to the list over time so you can keep up with your favorites.

Along with the schedule, there are a few new features that will help you manage your Hulu viewing. If you’re a registered user, you can request an email notification to alert you when a particular video has been added to Hulu.com. We’ll also alert you on the rare occasion when that video is late in getting up on Hulu.com. For bloggers and editors, you can also grab the code to pre-embed the video to your blog. (An example is pasted below.) We will swap in the video as soon as it’s available on our site, so you’re free to post your article on your own schedule.

Coming Soon Embed

Again, thanks for sending us all of your feedback about the site, and we encourage you to send your comments about Coming Soon to . We hope you find this feature helpful — I know it’s definitely something I’m going to use.

Cheers,
Betina Chan-Martin ()
User Feedback Evangelist

Last comment: about 20 hours ago 2 Comments

What’s New in Hulu Labs

October 8th, 2009 by Rebecca Harper Editor

Have you visited Hulu Labs lately? It’s a section of Hulu.com devoted to new products and features that are still in beta, so you can share your ideas on how to make these services more useful to you. It’s home to Hulu Desktop (which offers a lean-back viewing experience from your PC), Recommendations, Time-Based Browsing and our Video Panel Designer (a tool that helps you embed multiple Hulu videos to your website), but today we’ve added two new items for you to check out: Hulu Desktop for Linux and Hulu Publisher Tools.

Hulu Desktop for Linux
Since launching Hulu Desktop, we’ve read thousands of comments about the product. Among all the suggestions, there was one that far outnumbered all the others: our users wanted Linux support.

So while we were tweaking the user interface, adding a few keyboard shortcuts and fixing bugs on Hulu Desktop, we were also working on Linux support. Part of our commitment to help everyone enjoy content, after all, is to provide support to all three major computer operating systems. Hulu Desktop for Linux is compatible with both Ubuntu and Fedora distributions, and will support input from hundreds of infrared remote controls. (See the FAQ for more details.)

If you’re a Linux user and want to check out Hulu Desktop for Linux, you can get started here. Since this product is still in Beta, we encourage your feedback. Jump on our discussion boards to share your ideas, make requests and report any bugs to the Hulu Desktop team.

Hulu Publisher Tools
Designed for bloggers, site editors and webmasters, Hulu Publisher Tools makes it easy to browse and discover premium videos — from Hulu and other sites — to embed in articles and blog posts. In addition to content featured by the Hulu team, our publishing tool features a comprehensive directory that offers the opportunity to preview videos and copy embed codes from a single page. Editors can also create custom playlists for Video Panels that can embed multiple Hulu videos in a single unit.

A search bar lets you type in any keyword — “obama,” for instance — and we’ll call up all the relevant videos pulled by our web crawler. You can select a few clips that look good to you, preview them if you like, and copy the embed codes. And if all the content is from Hulu, you can put together a Video Panel in seconds and embed it on your blog, like I’ve done below with some recent clips from Modern Family.


Go to our Labs section to get started with Hulu Publisher Tools, and we always welcome your feedback via the discussion boards or by email .

Rebecca Harper ()
Editor

Last comment: Nov 19th 2009 2 Comments

Infinite Jest

September 21st, 2009 by Eugene Wei VP, Product

When I was growing up, watching TV was largely a sporadic, if regular, event. Each week, an episode of the shows we followed would air, and the family would gather around the TV to watch. Even after VCRs came to market, the capacity of VHS tapes and the slow, somewhat imprecise nature of fast forwarding and rewinding the tapes meant that binge viewing of TV shows wasn’t ideal.

Even in that time, the demand for marathon sessions of viewing existed. It just wasn’t easy. Sometime in the second season of The X-Files, I caught an episode on TV, loved it, and wondered how I could catch up on all the episodes I’d missed. The show hadn’t been syndicated and DVDs hadn’t been invented yet.

The Internet had, though, and so I went onto an X-Files newsgroup, explained my situation, and offered to pay to ship a whole series of blank VHS tapes to any fan willing to dub the first season and mail the tapes back to me. To my surprise, someone accepted, and a few weeks later, a huge box arrived in the mail. I spent an entire weekend locked in my room, curtains drawn, watching some 30 episodes of The X-Files back to back.

Soon after, DVDs and then DVRs hit the market, and, perhaps not coincidentally, studios started to issue TV series with long, serial plotlines that required that you to start from the beginning and keep up with multiple story threads, all intertwined. A TV series like 24 or Lost, with its complex plotlines, is more difficult to imagine in the age before DVD box sets, DVR subscriptions and Internet episode guides.

This trip through days of TV viewing past is a long way of introducing Continuous Play, a new feature we’ve added to Hulu today. Even in the on-demand world of online viewing, we see plenty of binge viewing as people work their way through multiple episodes in a session. Continuous Play makes this easier.

Though it’s a new feature, it’s built off some logic that already exists on our site. As you play a video from your queue, for example, we will pause for a moment when the video reaches its endpoint, and then move on to play the next video in your queue, automatically. Continuous Play expands this logic outside of the queue.

Hulu - Continuous Play

Now on every video player on our site, you’ll see a new Continuous Play bar under the video player. On the far right is a dropdown that shows what playlist of videos Continuous Play is working from. For now, there are three primary types of playlists. One is Your Queue, mentioned earlier. The next class is Collections, which have always been part of our site, but which now play continuously. The last type of playlist is more of whichever title you’re watching. If you’re watching a bit from Saturday Night Live, the playlist will be “Saturday Night Live” and will play more sketches from SNL in sequential order. If you’re watching an episode of 30 Rock, Continuous Play will play more episodes of 30 Rock in sequential order.

Hulu - Collections Playlist

Just to the left of the dropdown is the On/Off switch for Continuous Play which does just what is says it does. If you click on a video from Your Queue, Continuous Play will turn on, and your queue will play one video after another, just as it always has. Select a group of videos from our Collections page, and Continuous Play will also turn on. Anywhere else on the site, we’ve left Continuous Play off by default. If you visit Hulu from the same computer, we’ll retain the on/off state of Continuous Play from one session to the next.

Hulu - Queue

On the far left of our video panel, you’ll find the “next video” button. Clicking it will send you to the next video in the playlist. Hovering over the “next video” button will show the title of the next video to the right of the button, but if you want a visual view of the next videos in the playlist, click the “show playlist” button below the dropdown and a carousel will drop down, allowing you to browse the playlist and jump ahead to another video if you’d like.

Continuous Play controls carry over to full screen and pop-out modes as well. Give it a try and let us know what you think. If you’re looking for a suggestion as to where to start, try Lost. We have the first four seasons. Start with the Pilot episode, turn on continuous play, and some 84 episodes and roughly 62 hours later, you’ll have a good idea of how Continuous Play works (though you may have a lot of questions about smoke monsters, time travel and the nature of fate).

Eugene Wei
VP of Product

P.S.: The title of my blog post is a reference to the novel by David Foster Wallace, which I finished recently as part of the recent Infinite Summer book group. In the book, Wallace writes about a film so entertaining that viewers lose all desire to do anything except watch the film again and again. I can’t help but think of that fictional film whenever I hear of someone who stayed up all night watching an entire season of a TV show.

Last comment: about 3 hours ago 16 Comments

Feeding Your TV (and Facebook) Habit

September 18th, 2009 by Eric Yellin Content Distribution

While autumn doesn’t officially start until next Tuesday, everyone here at Hulu considers today the first “real” day of fall. That’s because it marks the day when some of the most popular shows on Hulu — The Office, Bones and Fringe — return with new episodes. And, of course, we now also have the highly anticipated pilot episode of Joel McHale’s Community and a double-dose of Amy Poehler with the season premieres of Parks & Recreation and SNL: Update Thursday

To mark the onset of fall’s TV season, Hulu has just released some new Facebook applications that allow you to tune in to some of your favorite shows and share your thoughts with other Facebook users as you watch. The Hulu: Watch Now Fall Premieres app offers all of Hulu’s fall premieres — including shows from NBC, Fox and ABC — for streaming on Facebook as soon as they are posted to Hulu. And what’s Facebook without a status update or two? You can post real-time updates as you watch, sharing them with your friends and others via the Hulu: Watch Now activity feed.

watchnow

If you’re a fan of specific shows, you may want to check out the Hulu: Watch Now apps for shows like The Office, Fringe, House, Family Guy, Heroes and more. You can bookmark these pages and come back to them to see fresh content throughout the TV season.

Also on the way: scheduled Facebook events for the show premieres, so you can plan a time to watch online with other fans on Facebook, no matter where you are in the U.S. The first one is coming on Tuesday for the Season 4 premiere of Heroes. You can also RSVP for upcoming events for other shows, including The Simpsons and 30 Rock, by following the event links from their Hulu: Watch Now app pages. To keep up to date on all of these premiere events, become a Fan of Hulu on Facebook.

Eric Yellin ()
Content Distribution

Last comment: Nov 19th 2009 9 Comments

Search Update

July 21st, 2009 by Rebecca Harper Editor

The team at Hulu continues to refine our search tools, making it easier for you to find more videos to enjoy now that we’re deep into summer. Whether you’re looking for a specific video — pint-size guitar hero Tallan Noble Latz, perhaps? — or simply browsing for something new to watch, the team has made a few modifications to our Search Results pages, as well as our Most Popular and Recently Added pages.

The most prominent change is cosmetic, as we have moved away from our former two-column grid and have given prominent placement to the show you’re most likely searching for. You can subscribe to the show, check on its availability, and get a brief description of the show, but you can easily pinpoint a specific episode using the browse tools to the upper right of the results. For current shows, such as Better Off Ted or America’s Got Talent, we’ll default the most recent episode; for older shows, like Miami Vice, we’ll highlight the pilot episode (or the first episode we have if the pilot is unavailable). You can browse through the episodes available there, or scroll down the page to check out all the videos that match your search.

Hulu Search Results: Better Off Ted

Your results can be refined using the filter menus — display only clips or full episodes, or sort by relevance or airdate, for instance — and those of you looking for closed captioning can opt for the “cc only” option, which will call up results with that feature, if any related videos are available.

These changes are carried over to our Most Popular and Recently Added pages. And because we really do listen to your feedback, we’ve modified things so that multiple clips or several episodes from a particular season of a show are now collapsed into a single entry that you can click on to expand. That way, you can easily bypass the videos you’re not interested in, but still easily to delve into the content you do care about, like the latest clips from The Daily Show with Jon Stewart.

recently added clips

And finally, from the Time-Based Search page in Hulu Labs, you can also search for videos based on date and then use the Video Type filter to display clips or full episodes only.

Now that you’ve read all about these new features, give them a try and let us know what you think: send your feedback to .

Rebecca ()
Editor

Last comment: about 9 hours ago 4 Comments